Home > Privacy Policy

Privacy Policy

This Privacy Statement describes how Papeeta manage personal information and respect your privacy. This policy may be amended from time to time. We encourage visitors to and users of our sites to regularly review our Privacy Policy.
All "Personal Information” (which is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. To update your information and preferences, see the section entitled "Updating Your Personal Information and Privacy Preferences."
When we refer to “Papeeta”, we mean the Papeeta entity that acts as the controller or processor of your information, as explained in more detail in the "Entities Collecting Personal Information" section below.

PRIVACY SHIELD FRAMEWORK

Papeeta participates in and has certified its compliance with the European Regulation Framework. Papeeta is committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on the European Regulation Framework, to the Framework's applicable Principles.
Papeeta is responsible for the processing of personal data it receives, and subsequently transfers to a third party acting as an agent on its behalf. Papeeta complies with the European Regulation Data Privacy Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the European Regulatory Data Protection Frameworks, in certain situations, Papeeta may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

ENTITIES COLLECTING PERSONAL INFORMATION

Papeeta is made up of different legal entities. This privacy notice is issued on behalf of Papeeta so when we mention “Papeeta”, "we", "us" or "our" in this privacy notice, we are referring to Papeeta who responsible for processing your data. The applicable Terms of Service you enter into with Papeeta will govern the control of your data. Personal Information on this website is collected by Papeeta, 07 Northumberland Street, Huddersfield, HD1 5HU.
We have appointed a data protection officer (DPO) for Papeeta who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact our DPO:
Papeeta 

Attn: Data Protection Officer
07 Northumberland Street
Huddersfield, HD1 1RL

http://www.papeeta.co.uk/contact-us.html

COLLECTION OF PERSONAL INFORMATION

As a visitor to the Site, you can engage in many activities without providing any Personal Information.
However, when you register to use a Papeeta site and order products or services as a Papeeta client in order to provide the services to you, we may collect the following Personal Information from you:

Contact information such as your name, phone numbers, address and email address; and
Billing information such as the number, expiration date, card type and billing address of your credit card;
Demographic information such as your job title, job description and company name and company type; and
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

As is true of most websites, when you use the Site, Papeeta may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Papeeta also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.

In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. For example, we may supplement your contact information with address information provided by the UK Postal Service to qualify your information and prevent errors in our database. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you.

UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES

Upon request Papeeta will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at hello@papeeta.co.uk
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished only by contacting support. We will respond to your request promptly within a reasonable timeframe.

HOW YOUR PERSONAL INFORMATION IS USED

Papeeta collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Papeeta may use this information to:

  • Process your financial transactions.
  • Send you order / renewal confirmations.
  • Register your rights, if any, to technical support or other benefits that may be made available to our clients.
  • Respond to customer service requests, questions and concerns.
  • Administer your account.
  • Send you requested product or service information.
  • Keep you informed about special offers and services of Papeeta and selected third parties.
  • Administer promotions and offers you enter and notify you of the results.
  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
  • Meet our research and product/service development needs and to improve our Site, services and offerings; and
  • Customize your experience, including targeting our services and offerings to you.

We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, Papeeta may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Papeeta), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.

INFORMATION SHARING WITH SERVICE PROVIDERS / AGENTS

Papeeta uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose. 

We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Papeeta.
We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.

DATA RETENTION

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at hello@papeeta.co.uk We will respond to your request. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

HOICE / OPT OUT

You may "opt out" of receiving Papeeta’s email updates, newsletters and/or partner emails by contacting support. The choice to opt out of such communications is also generally available during the sign-up process. Papeeta will still contact you when there are changes to the Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of doing so.

PROTECTION OF YOUR PERSONAL INFORMATION

The Personal Information that you provide in connection with the use of the Site is protected in several ways.

Your Personal Information resides on secure servers that only selected Papeeta personnel and contractors have access to via password.

Your Personal Information is encrypted whenever it is transmitted to Papeeta.

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security. 
If you have any questions about security on our Web Sites, you can send email to us at hello@papeeta.co.uk

COOKIE AND TRACKING TECHNOLOGIES

The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by Papeeta and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analysing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user's computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by contacting support. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

We may use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

CHANGES IN PRIVACY POLICY

Papeeta reserves the right to amend the Privacy Policy from time to time at its sole discretion and will provide notice by email or on the privacy policy page of the Site when we make material changes to this Privacy Policy prior to the change becoming effective. If as the result of such changes, you want to alter the ways in which Papeeta is allowed to use your Personal Information, you can do so by following the procedure described in the section entitled "Updating Your Personal Information and Privacy Preferences."

You will be deemed to have been made aware of, and will be subject to, any material changes to the Privacy Policy after such notice has been posted with the following exception: If at the time you provide Personal Information to Papeeta you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Papeeta or by third parties, Papeeta will not change your preference in this regard without your express consent. However, if Papeeta is acquired by or merged with another entity, Papeeta may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but Papeeta will provide notice of such asset sales, acquisitions, or mergers on this Site.

LINKS TO THIRD PARTY SITES

Our Site may include links to other Web sites whose privacy practices may differ from those of Papeeta. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

SOCIAL MEDIA WIDGETS

Our Web sites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

CHILDREN

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact hello@papeeta.co.uk to have the data removed.

PRIVACY COMPLAINTS

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.

To the extent that Papeeta’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Papeeta relies on its legitimate interests, described above, to process your data. Where Papeeta processes certain Personal Data for Papeeta own direct marketing purposes, you have a right to object to Shutterstock's use of your Personal Data for this purpose at any time by contacting support and opting out from receiving all email.

Papeeta takes its users' privacy concerns seriously. If you believe that Papeeta has not complied with this Privacy Policy with respect to your Personal Information, you may contact the Data Protection Officer at Papeeta, 07 Northumberland Street, Huddersfield, HD1 5HU. In your letter please describe in as much detail as possible the ways in which you believe that the Papeeta Privacy Policy has not been complied with. We will investigate your complaint promptly. If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed, contact the Information Commissioner at ico.org.uk/concerns/ or telephone: 0303 123 1113 for further information about your rights.
 
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, you can contact our Data Protection Officer at hello@papeeta.co.uk

Papeeta 
Attn: Data Protection Officer
07 Northumberland Street
Huddersfield, HD1 1RL

http://www.papeeta.co.uk/contact-us.html